Privacy Policy

Who we are

MediVationsRx Solutions (“MediVationsRx”, “we”, “us”) provides commercial and operational advisory services to healthcare and life sciences organizations. We are based in Ontario, Canada.

This policy explains how we collect, use, disclose, and protect personal information through medivationsrx.com and related inquiries. Information we receive while delivering a client engagement is governed by the agreement for that engagement.

Our Privacy Officer is Malay Panchal, who can be reached at hello@medivationsrx.com.

Information we collect

Information you provide. When you use our inquiry form, we collect your name, work email, company, and the type of help you need. You may also choose to provide your role and a brief description of your priority. If you email us, we receive the information included in your message.

Technical information. When you visit the site, our hosting and security provider processes technical information such as your IP address, browser type, the pages requested, and the date and time of the request. This information is used to deliver the site, keep it secure, and prevent abuse.

Cookies. The site does not use advertising cookies and does not currently set analytics or tracking cookies. If we introduce analytics, we will update this policy before doing so.

Health and confidential information

Please do not submit patient information, personal health information, or confidential clinical details through the website or by email before an engagement is in place. If we receive this information unintentionally, we will not use it and will delete it.

How we use information

We use the information you provide to:

respond to your inquiry and arrange a discovery call;
understand your needs and assess whether we are a good fit;
keep a record of our business correspondence;
protect the website against spam, fraud, and misuse; and
meet legal and regulatory obligations.

Submitting an inquiry does not subscribe you to marketing emails. We will only send marketing communications with your consent, and every such message will include a way to unsubscribe. We do not sell personal information.

By submitting an inquiry or contacting us, you consent to the collection, use, and disclosure of your personal information as described in this policy. You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us. Withdrawing consent may limit our ability to respond to your inquiry.

We share personal information only with service providers that help us operate the business, and only as needed for the purposes above. These include providers of website hosting and security, business email, and customer relationship management. Our providers are required to protect the information and use it only to provide services to us.

Some providers may store or process information outside Canada, including in the United States. Information held outside Canada is subject to the laws of that jurisdiction and may be accessible to its courts, law enforcement, and national security authorities.

We may also disclose personal information where required or permitted by law, or as part of a proposed sale, merger, or reorganization of our business, subject to appropriate confidentiality protections.

Retention

We keep inquiry information only as long as needed for the purposes described in this policy. If an inquiry does not lead to an engagement, we generally delete it within 24 months of our last contact, unless a longer period is required by law. You may ask us to delete your inquiry sooner.

Safeguards

We use reasonable physical, organizational, and technical safeguards to protect personal information, including encrypted connections to the website, access controls, and limiting access to people who need it. No method of transmission or storage is completely secure, but we work to protect the information you share with us.

Access, correction, and questions

You may ask to access the personal information we hold about you, correct it, or have it deleted, and you may ask questions about our privacy practices. Send your request to hello@medivationsrx.com. We may need to verify your identity, and we will respond within 30 days.

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.

Changes to this policy

We may update this policy from time to time. The updated version will be posted on this page with a new effective date.